Terms of service

Returns
If you want to exchange or return one or more products please read our Returns Policy  for instructions.

Return cost and responsibility lies with the customer until it is received. We process return packages as soon as possible. However, it may take up to 14 days before your return is processed. You will receive an email with confirmation when your return is approved.

If your package is returned to us because you did not collect it from a pickup point or because you refused to pay import fees, outward and return shipping costs will be deducted before your refund is issued

Price Policy
Prices are shown in Dollars.
Arte Ahead reserves the right to change the prices of the products. The prices of the products will be valid throughout the process during the order period. However, we make reservations for typos.

Sizing
All measurements are approximate and variation may occur. Please keep average size in mind and note that +/- 1 cm on each measurement may occur.

Payment
We accept the following credit and debit cards: Visa, Mastercard, Amex, Maestro, iDEAL, Bancontact, Apple Pay, Google Pay.

Order Confirmation
You will receive an order confirmation via email shortly after you place your order. In rare cases, items may be sold out. If this happens, you will be notified by email.

Shipping
All shipment are sent with a secure courier and a tracking number, unless you have selected shipping without tracking. It can take up to 3-4 working days before your orders are shipped. Orders are not sent or delivered on weekends and holidays. 

If a delivery suffers from a delay, or if an item happens to be sold out, you will be notified by email as soon as possible and no later than 30 days after the order was placed. Some delays can occur during sales, very busy periods, holidays and severe weather conditions.

International Duty and Tax
Customers with orders being shipped outside of the EU may incur additional import fees when their package enters the destination country.

Disclaimer
Arte Ahead Shop does not guarantee that all items shown are in stock at the time of your order. In the event that an item for any reason is not available, Arte Ahead Shop will contact you by email. Although we do our best to display correct images, correct colours, info and prices, errors may occur.

Arte Ahead Shop reserves the right to refuse and refund any customer, without needing to give a reason for doing so.

Privacy Policy
All your personal information is handled under strict confidence. Arte Ahead Shop will never give any of your personal information to third parties. All information is encrypted for security reasons.

Cookies
Cookies are used by Arteahead.com to improve your experience when you browse and use the website. The cookie identifies your computer and allows the website to remember your personal settings. shrigshop.com may not work properly when cookies are disabled in your web browser. Arte Ahead Shop is powered by Shopify, read more about Shopify's cookie policy here.

Age Limits
Parental or guardian consent is required for clients under 18 years of age.